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- Development of Quality Evaluation Model for Tug Service in Korea using AHP
- Sung-ki Kim, Sang-gyun Choi, Chan-ho Kim
- J Navig Port Res. 2022;46(6):530-537. Published online December 31, 2022
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- The Effects of Service Characteristics of Maritime Telemedicine on Seafarer’s Satisfaction and Loyalty
- Chang-Min Lee, Byung-Kwan Choi
- J Navig Port Res. 2018;42(6):406-414. Published online December 1, 2018
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- An Empirical Study on Service Quality Analysis Between Container Terminals and Bulk Terminals in Busan Port
- Han-Na Yang, Chang-Hoon Shin
- J Navig Port Res. 2018;42(1):39-46. Published online February 1, 2018
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- The Impact of Service Quality in the Port Logistics on Customer Satisfaction, Port Image and Relation Continuity Intention: Focused on Busan Port
- Ga-Hyun KIm, Dong-Keun Ryoo
- J Navig Port Res. 2017;41(6):423-436. Published online December 1, 2017
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- A Study on Perception of Shippers about the Service Quality of Logistics Center in Port Distripark
- Jung-Dae Kweon, Kyu-Ri Kwon, Yul-Seong Kim
- J Navig Port Res. 2017;41(6):415-422. Published online December 1, 2017
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- A Comparison of the Superiority of the Service Quality Measurement Model based on the Port Loading and Unloading Business
- Han-Na Yang
- J Navig Port Res. 2017;41(6):409-414. Published online December 1, 2017
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- Measurement of Port Service Quality in Container Transport Logistics Using Importance –Performance Analysis: A Case of Busan Port
- Min-Ho Ha, Ki-Myung Ahn
- J Navig Port Res. 2017;41(5):353-358. Published online October 1, 2017
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- A Study on the Service Quality Analysis and the Difference Between User Groups in Bulk Terminals of Busan Port
- Kyung-Nam Lee, Han-Na Yang, Gao-Feng Wang, Chang-Hoon Shin
- J Navig Port Res. 2016;40(4):223-230. Published online August 1, 2016
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- The Effects of a Marine Leisure Exhibition Event' s Service Quality Dissatisfaction on Complaining Behaviors and Repurchase Intentions
- Woo-Jeong Cho
- J Navig Port Res. 2013;37(3):299-307. Published online June 30, 2013
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- An Empirical Study on the Effects of the Determinants of Service Quality to Customer Satisfaction in P&I Insurance
- Beom-Shik Park, Young-Ran Shin, Han-Won Shin
- J Navig Port Res. 2011;35(10):855-861. Published online December 31, 2011
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- QFD Analysis combining the Service Quality and Process of Container Ports
- Chang-Hoon Shin, Min-Seung Choi, Ji-Won Lee, Yun-Ok Yang
- J Navig Port Res. 2011;35(3):243-251. Published online April 30, 2011
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- Development of Scale for the Service Quality from Entry to Departure of Container Ports
- Chang-Hoon Shin, Min-Seung Choi, Yun-Ok Yang
- J Navig Port Res. 2010;34(5):389-395. Published online June 30, 2010
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- Exploring Study on the Effect of Perceived Port Service Quality on Customer Satisfaction and Loyalty
- Jae-Gon Chang, Hong Girl Lee, Cheol-Yeong Lee
- J Navig Port Res. 2008;32(7):561-568. Published online September 30, 2008
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- An Empirical Study on the Quality Management for Port Services - Primarily on Container Terminals in Busan -
- Young-Ro Choi, Han-Won Shin, Su-Bok Ko
- J Navig Port Res. 2002;26(2):153-159. Published online June 30, 2002
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Journal of Navigation and Port Research
Print ISSN: 1598-5725
Online ISSN: 2093-8470
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