Journal of Navigation and Port Research 2012;36(3):149-155.
Published online April 30, 2012.
선원의 인적 특성과 승선근무 특성에 따른 해운기업 복지후생 프로그램의 이용도 및 만족도에 관한 연구
이희상
A Study on the Use and Satisfaction of the Shipping Companies’ Welfare Program by the Characteristics of Crew’s Demography and Working Condition on Board
Hee-Sang, Lee
Abstract
This study primarily analyzed the use of shipping companies’ welfare program by the characteristics of crew’s demography and working condition on board, and next examined the effect of the satisfaction to the program on the organizational commitment and job satisfaction to the companies, in order to survey the shipping companies’ welfare reality which has performed an influential role to meet the various welfare needs of personal crew. According to the findings in the recent survey of 459 seamen on board, there are differences among the use of the program by crew’s the tolerance to work on board and personal characteristics, for example, age, marriage, position, period on board, and years of service. Moreover, the study verified the fact that the higher satisfaction to the use of those program, the higher organizational commitment and job satisfaction of crew.
Key Words: Crew Welfare;Shipping Companies’ Welfare Program;Use and Satisfaction;Organizational Commitment;Job Satisfaction


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