Journal of Navigation and Port Research 2012;36(6):489-499.
Published online August 31, 2012.
선박조직의 의사소통과 갈등이 집단응집성 및 조직유효성에 미치는 영향
이종석, 김태형, 신용존
The Impact of Communication and Conflict on Group Cohesiveness and Organization Effectiveness in Ship Organization
Jong-Seok Lee, Tae-Hyung Kim, Yong-John Shin
Abstract
The purpose of this study is to examine the relation between communication and conflict in the ship organization and to analyze the affect of the conflict on the group cohesiveness and organizational effectiveness in the view of dysfunctional conflict that would play on the negative role to decrease the group cohesiveness and organizational effectiveness. The empirical survey showed that the intragroup and intergroup communications in the ship organization affect on the conflict of within and between groups, these conflicts decrease the group cohesiveness and organizational effectiveness, and that cohesiveness affect the organizational commitment and the job satisfaction of ship organization member significantly.
Key Words: Ship Organization;Communication;Conflict;Cohesiveness;Organization Effectiveness


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