| 해운항만업체의 품질경영시스템 개선방안에 관한 연구 |
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안기명, 홍석민, 김현덕 |
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| A Study on the Improvement Scheme of Quality Management System for Shipping & Port Operation Company |
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Ki-Myung Ahn, Sog-Min Hong, Hyun-Duk Kim |
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| Abstract |
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From Quality Management System in early 1990, through Safety Management System in 1998, to Maritime Security System in 2002, the shipping/port industries had no choice but to accept such management systems as occasion demands or compulsory in recent 10 years. Furthermore some companies have introduced other system such as Environment Management System(ISO 14000), Occupational Health & Safety Assesment Series(OHSAS 18000) additionally. But most companies have introduced & implemented the quality, safety & security management system generally. This paper is to suggest the effective measurement & improvement plan of Quality Management System. |
| Key Words:
Quality management system;Shipping & port operation company;Improvement plan;Factor analysis;Structural equation model |
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