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An Empirical Study on the Effects of the Determinants of Service Quality to Customer Satisfaction in P&I Insurance: Beom-Shik Park, Young-Ran Shin, Han-Won Shin; J Navig Port Res. 2011;35(10):855-861. Published online December 31, 2011; PDF

Volume 49, No. 2

Journal of Navigation and Port Research

Print ISSN: 1598-5725
Online ISSN: 2093-8470

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